Customer Care

SHIPPING

FREE WORLDWIDE SHIPPING FOR ORDERS OVER $150
Please see our Shipping Policies page for more information

RETURNS

We want you to be in love with your Butterfly Kisses
If you're unhappy with your purchase, please get in touch as soon as possible — we're here to help
For full details, visit our Return Policies page
Please note: All sale items are final and not eligible for return

FAQ 

WHAT SHOULD I DO IF THERE IS SOMETHING WRONG WITH MY ORDER?
If you received the incorrect item, or if something is missing from your order, we would like to firstly apologise <3
Please email us within 7 business days of receiving your order, and include photos and a short description of the issue

DO GIFT CARDS EXPIRE?
Our gift cards are valid for 3 years from the date of purchase

WHAT IS YOUR SIZE GUIDE?
You can view our Size Guide, or get in touch for personalised sizing advice